CMS Transport Systems - Transport Software

Customer Support

To make your life easier we have implemented an online ticketing system for logging support queries. All of our customers are elligible for a unique Customer Login allowing access and active involvement in the status of each ticket. 

If you are a customer and require access, please contact us and we will provide an appropriate Login. 

Customer Training

CMS is able to conduct user training on a number of levels:

• On site face to face training specifically tailored to your needs, for one or more employees

• Off site at our offices in Bank Street, South Melbourne, Victoria, or

• Over the Internet, using GotoMeeting web conferencing tools for short training sessions

Our ability to deliver a multifaceted support service ensures that you have the most effective and efficient access to our highly skilled consultants.

Should you require it, CMS runs a Support Desk to answer on the fly queries and issues that might arise through using the software on a day to day basis. The Support Desk is a free to use service as long as you maintain an annual maintenance support agreement. 

Critical Success Factors of CMS

CMS Transport Systems success is based on gaining a thorough understanding of your business through our industry leading consultants; Providing solutions that deliver benficial outcomes, backed up by world class customer support.

Our Implementation Consultants come to us with imperical industry knowledge which in many cases allows them to assist you in improving the processes within your business, with the support of Freight2020.

Supporting your business with the use of Freight2020 is crucial to ensuring that you get the most out of your investment.